Calling desk
Dial assigned leads, keep call history with pickup and end times, and write wrap-up notes on every call.
NewTeacher office with teaching-hour reports
Every enquiry, call and admission, in one workspace
Inbound and outbound calling, leads, batches, WhatsApp, team notices, student queries and teacher reports, together for your whole admissions team.
No card requiredPhone and computerDark & light themes
Incoming callAarav Sharma · Admissions desk
Admission verifiedBihar Foundation Batch · ₹599
2Inbound & outbound desks
20+Screens, calls to classes
4Roles, admin to verifier
7 daysCompletely free trial
Everything in one place
Built for the way admissions teams actually work
From the first call to the verified purchase, every step has its own screen, and the whole team sees the same picture.
Incoming desk
Answer student calls in the browser with caller number, pickup state and audio controls.
Live calls
See who is on a call right now, separately for inbound and outbound, refreshed every 30 seconds.
Leads & sales
Every student has one owner. Track stages, follow-ups and which call turned into an admission.
Batches & coupons
Your course catalogue with prices, share drafts for WhatsApp, and agent coupons with attribution.
Purchases & verification
Record purchases, verify them independently and see coupon sales per agent.
WhatsApp workspace
Inbox, contacts, drafts, templates and message logs for your counsellors, in one tab.
Team notifications
Send a popup with text, image or video to the whole team, once or on repeat, and see who saw it.
Queries & complaints
Route student questions to departments, resolve or reopen with reasons, and log refund or transfer requests.
Teacher office
Teacher directory, class monitor and teaching-hour reports with Employee of the Month approval.
Leaderboard & reports
Rank agents by answered calls, compare periods and export performance as CSV.
Roles & permissions
Admin, team leader, agent and verifier each see only the screens and records meant for them.
Calling desk
Inbound and outbound, never mixed up
Switch between the Inbound and Outbound workspaces with one tap. Each has its own totals, missed calls, live desk and reports.
- Click-to-call through your Tata Smartflo agent number
- Call history with pickup and end time, recording when provided
- Script, notes, follow-up time and wrap-up on every call
- WhatsApp and batch sharing right from the call
Teacher office
Know your faculty's real teaching time
Classes from your app and YouTube are combined, shared sessions are counted once, and monthly reports are ready for review.
- Directory with photos, subjects and status
- Class monitor: live, upcoming and completed
- Daily and monthly hour reports with filters and export
- Employee of the Month: recommendation plus admin approval
How to get started
Ready in a few minutes
No long forms. Create your institute, invite the team, start calling.
1
Create your institute
Enter your name, institute and email. Every feature is free for 7 days.
2
Add your team
Give each person a role: admin, team leader, agent or verifier.
3
Connect and start
Connect Tata Smartflo, Appx and WhatsApp in Settings, and live data starts flowing in.
Who it's for
For every institute that runs on admissions
Coaching institutes
Batches, counsellors and teachers under one roof.
Ed-tech teams
High call volume, WhatsApp follow-ups and coupons.
Govt exam & test prep
Many batches, fast enquiries, clear leaderboards.
Counselling centres
Every student owned, followed up and resolved.
Control and privacy
Your team sees only what it should
Roles decide every screen and record, so each person works only with what is meant for them.
Role-based viewsAgents see their own leads, admins see everything.
HTTPS everywhereEvery page is served over an encrypted connection.
Export any timeCalls, reports and teacher hours as CSV.
Easy on the eyesDark and light themes for long calling shifts.
Plans
Simple plans for your whole institute
All features free for 7 days. After that, pick monthly or yearly.
Monthly
₹1,499/ month
Pay month to month, cancel any time.
- Inbound & outbound calling desks
- Leads, batches, coupons & purchases
- WhatsApp workspace & team notices
- Queries, teacher office & reports
Best value
Yearly
₹14,999/ year
About ₹1,250 a month, save ₹2,989.
- Everything in Monthly
- Two months' worth saved every year
- One payment, no monthly reminders
- Priority help with setup
Prices include all team members of one institute. GST extra where applicable.
Q&A
Frequently asked questions
Is there a free trial?
Yes. Every feature is free for 7 days, no card required. After that you choose the Monthly or Yearly plan.
Which services does ApnaReport connect to?
Tata Smartflo for inbound and outbound calls, Appx for leads, classes and purchases, and WhatsApp Business for messages. You add them once in Settings → Connections.
Can my agents use it on their phones?
Yes. ApnaReport works in any modern browser on phone, tablet and computer, with a bottom tab bar on phones.
Are inbound and outbound calls kept separate?
Yes. Switch between the Inbound and Outbound workspaces at the top. Totals, missed calls, live desk and reports follow the selected workspace.
Who can see which records?
Admins see the whole institute. Team leaders, agents and verifiers see only the screens and records their role allows.
When does live data start showing?
As soon as your connections are set up. Calls, leads, classes and messages then appear on every screen automatically.
Bring your whole admissions team together
Try ApnaReport free for 7 days. No card required.